Car Service Spare Parts Procurement Process Improvements Based on SOA

Abstract

There are many kinds of automobile after-sale service spare parts, which are with a complex relationship in replacement and a large time span in models. The management of automobile after-sale service spare parts is a challenge, not only for automobile manufacturer but also for distributor. Therefore, it becomes an important and difficult task for automobile enterprises to do well in the supply of after-sale service spare parts, but also a target for automobile enterprises to explore and pursue continuously. Taking FAW-Volkswagen Automobile Co. Ltd. as the background, we conducted analysis on its procurement management process of spare parts; we also made some improvements on its process and pushed forward the corresponding products and solutions based on SOA (Service-oriented architecture) framework, so as to improve the procurement efficiency of automobile spare parts, and save cost.