Factors affecting MOOC and LMS acceptance in basic training of newcomer civil servants in Indonesia

Abstract

Pelatihan dasar calon pegawai negeri sipil (Latsar CPNS) is basic training for newcomer civil servants that must be followed during the pre-service period. The coronavirus disease 2019 (COVID-19) outbreak has caused face-to-face learning in the classroom to be canceled, so the learning process in the training organization must be replaced with a learning process using massive open online course (MOOC) and learning management system (LMS) with a distance learning system. This study used a modified form of the unified theory of acceptance and use of technology (UTAUT) model framework. The core factors in the UTAUT framework called facilitating conditions, will be divided into two factors. The two factors are the availability of infrastructure and devices, and internet capability (IC). The respondents of this study are newly recruited civil servants at the Ministry of Transportation of the Republic of Indonesia with 400 respondents used in the analysis process. We found that performance expectation (PE), effort expectation (EE), social influence (SI), and self-efficacy (SE) affect student behavior (SB). In addition, SI and IC affect SE. Meanwhile, the relationship between infrastructure and device availability (IDA) with SE has an insignificant result. In improving Latsar CPNS services, training organizations should pay attention to several factors that can influence SB.