Information technology personnel competency towards organizational agility: study at Malaysia automotive

Abstract

Information technology and agility is a core item for organizations. With recent technology and digital transformation in Malaysia’s automotive industry, the need to understand how human competencies influence organizational agility is critical. This paper discusses the antecedent factor of information technology personnel competency toward organizational agility. Literature was reviewed and further examined upon two information systems theories, the dynamic capabilities view (DCV) and people capability model maturity (P-CMM). This study was conducted at Malaysia automotive organizations, auto A and auto B, with 151 participants. Data was collected and analyzed with SPSS and SmartPLS with the utilization of partial least square-structural equation modelling (PLS-SEM). The findings highlighted that human factor significantly influence how organizations respond to internal and external parties. These findings offer insights into empowering the IT workforce towards industrial revolution 4.0 (IR 4.0).