Real-time twitter data analytics of mental illness in COVID-19: sentiment analysis using deep neural network

Abstract

The World Health Organization (WHO) states that the COVID-19 epidemic is being treated as a pandemic, with thousands of individuals infected and dead worldwide. School and college students are suffering from their online classes without any physical activities. Working men and women are also suffering from their working situations, as lots of people have lost their jobs and unemployment rates have become high due to the pandemic, and people are also losing physical contact with other family members, friends, and colleagues. The main objective of the proposed model is to monitor and analyse the real-time Twitter data-related tweets, such as coronavirus mental illness that are commonly used while referencing the pandemic. We have compared three deep learning approaches to sentiment analysis and found them to be useful. The first deep learning technique is to use a basic recurrent neural network (RNN), and the second is to use a deep learning RRN with long short-term memory (LSTM), followed by a gated recurrent unit (GRU). The experiment results indicate that the recurrent neural network built using GRU has the maximum accuracy of 99.47% for positive, negative, and neutral words and statements in Twitter data.