Process Mining: Measuring Key Performance Indicator Container Dwell Time
Bambang Jokonowo, Riyanarto Sarno, Siti Rochimah, Bagus Priambodo
Abstract
The issues measures duration of stay the container logistic processes at ports in developing countries is often a major problem. Therefore, a knowledge process discovery, i.e., Heuristics Miner and Fuzzy Miner, can be used to discover the insight of process by creating a process model. The container import dwell time (DT) processes can be modeled based on the event log data sources are extracted from the terminal operating system (TOS). The L* life-cycle model is used to perform the process behavior analysis steps. The results of analysis and verification show that the container import DT processes have a median duration of 5.5 days and a mean duration of 6.07 days.
Keywords
Process Mining; KPIs Dwell Time; Process Discovery; Control-Flow; Cross-organizational
DOI:
http://doi.org/10.11591/ijeecs.v16.i1.pp401-411
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Indonesian Journal of Electrical Engineering and Computer Science (IJEECS)
p-ISSN: 2502-4752, e-ISSN: 2502-4760
This journal is published by the Institute of Advanced Engineering and Science (IAES) in collaboration with Intelektual Pustaka Media Utama (IPMU).
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